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General Info

Policies

At Armory Park

GET INVOLVED

FESTIVAL DATES AND HOURS

Dusk Music Festival 2018 takes place Saturday and Sunday, November 10-11, 2018 at Armory Park in Downtown Tucson. Festival gates open at 2pm on Saturday and 2pm on Sunday. Artist set times will be released closer to the festival dates.

PARKING

There is no official parking for the DUSK Music Festival in downtown Tucson. Limited valet parking will be available to valid VIP and Platinum ticket holders, who will be contacted the week prior to the festival with parking instructions. We highly recommend ride share, taxis and public transportation (Sunlink Street Car, SunTran bus lines) to downtown Tucson. Our partner Lyft has created an official drop-off and pickup zone near 12th Street and 6th Avenue adjacent to Armory Park.

THE FOLLOWING BEHAVIORS ARE SUBJECT TO PROSECUTION AND MAY RESULT IN BEING REMOVED AND BANNED FROM THE DUSK MUSIC FESTIVAL, WITHOUT REFUND:

  • Any illegal activity
  • Bootleg merchandising
  • Counterfeit or scalping of tickets and/or credentials
  • Drunken or disorderly conduct
  • Destruction of property
  • Possession and/or use of illegal drugs
  • Underage drinking

The use of laser pointers, photographing, video or audio taping of performers can result in your equipment being temporarily confiscated and/or you may be removed from the event. Solicitation or distribution of promotional materials, literature or vending without prior written consent is prohibited!

CROWD NOTICE AND RELEASE:

Please be aware that by entering Dusk Music Festival, you consent to your voice, name, and/or likeness being used, without compensation, in films and tapes for exploitation in any and all media, whether now known or hereafter devised, for eternity, and you release Dusk, its successors, assigns and licensees from any liability whatsoever of any nature. Do not enter this area if you do not wish to be subject to the foregoing.

ENTRY CONDITIONS FOR GUESTS:

The following additional conditions are for guests entering the Event Site:

  • All guests and their belongings are subject to search
  • Any prohibited item that is surrendered to security at search points will not be returned
  • The Event and private security personnel at the entrances reserve the right to make the final determination on allowed and not allowed items

ALLOWED & PROHIBITED ITEMS*

Guests and their belongings are subject to search upon entry. You can help keep the lines moving quickly by leaving large bags at home.
The following items are ALLOWED:
• The following is a list of bags that will be accepted for entry:
• Small bags, fanny packs, and purses that do not exceed roughly 10” x 6” x 10”, after being searched
• One-gallon clear plastic freezer bags (Ziploc bag or similar)
• Small clutch bags, approximately the size of a hand, after being searched
• Exceptions will be made for medically necessary items after proper inspection, including but not limited to oxygen tanks, diabetes kits, allergy pens, etc.
• Small Binoculars
• Blankets, Sheets, Towels
• Cameras – only nonprofessional cameras will be allowed, and must be without equipment attachments such as selfie sticks, tripods, and monopods
• Empty water bottles, including reusable and disposable water bottles
• Empty CamelBak-style water bladder systems
• Medication – Please note:
• All OTC medicines/pills must be in original still-factory-sealed package. Previously opened medicines will be disregarded.
• All prescription containers must be accompanied by matching ID.
• Pills should not be mixed in container. Please bring only an appropriate number of pills for your time at the Festival.
• Soft-frame chairs
• Flags
• Totems
The following items are PROHIBITED:
• Prohibited bags include but are not limited to:
• Purses larger than roughly 10” x 6” x 10”
• Briefcases
• Diaper bags
• Luggage of any kind
• Long golf umbrellas
• Cooler bags
• Computer bags
• Camera bags
• Non-approved seat cushions including large traditional seat cushions that have pockets, zippers, compartments or covers
• Any bag larger than the permissible size, unless credentialed personnel carrying such belonging have been thoroughly searched
• Weapons or explosives of any kind
• Fireworks
• Illegal and Illicit substances of any kind. Please note:
• All OTC medicines/pills must be in original still-factory-sealed package.
• Previously opened medicines will be disregarded.
• All prescription containers must be accompanied by matching ID.
• Pills should not be mixed in container. Please bring only an appropriate number of pills for your time at the Festival.
• Outside food or beverage (including alcohol) of any kind
• Any and all professional audio recording equipment
• Any and all professional video equipment. No video recording will be allowed
• Professional cameras and professional recording (photo, video, audio) equipment (NO large professional detachable zoom lenses, stands, monopods, tripods, attachment sticks (selfie sticks) or other commercial equipment.
• Cameras with detachable lenses
• Drones or any other remote flying device
• Large chains or spiked jewelry
• Aerosol containers, including sunscreen and personal beauty products
• Umbrellas
• Coolers of any kind. (Exceptions may be made for medical use)
• Hammocks
• Glass and metal containers of any kind
• Pets (except service animals)
• Professional radios or walkie-talkies
• Selfie sticks
• Skateboards, scooters, bicycles, wagons, carts or any personal motorized vehicles
• Tents, canopies, or shade structures of any kind
• Unauthorized/unlicensed vendors are not allowed. No unauthorized solicitation and materials including handbills, flyers, stickers, beach balls, give-aways, samples, etc.
• Bicycles inside festival grounds (free parking is available near festival entrance)
*Allowed and Prohibited Lists are subject to change.
DUSK Music Festival strictly prohibits the operation of or use of any unmanned aerial vehicles (UAVs), also known as “Drones,” on, from, or above the Armory Park Festival Grounds, related events or venues without specific written permission from an official of DUSK Music Festival. This includes all UAVs regardless of size, weight, or purpose. If you are found to be using or in the possession of a UAV or “Drone” while at DUSK Music Festival, it will be confiscated by staff and held for the remainder of the event.

FREQUENTLY ASKED QUESTIONS

HOW CAN I BUY TICKETS?
Tickets are available for purchase online through our ticketing partner Eventbrite – Buy Tickets Here!. You can avoid paying some of the ticketing fees by purchasing paper tickets at select locations around Tucson, view the full list of ticket partners here.

ARE PAYMENT PLANS AVAILABLE?
Yes, DUSK Music Festival partners with Eventbrite and Affirm to offer an installment plan. The minimum purchase amount to be eligible for an installment plan is $150 before fees and taxes. Purchaser must agree to the Installment Plan Terms & Conditions, including a default policy. The last day to purchase a ticket using the layaway plan will be July 31, 2018.

DO IN NEED TO BUY MY CHILD A TICKET?
DUSK Music Festival welcomes guests of all ages! Kids (10 and under) receive free entry with a ticketed adult.
A ticketed adult can bring up to 2 children, 10 and under for free. All guests 11 and over must have a ticket/wristband.

WHEN WILL I RECEIVE MY ORDER CONFIRMATION?
You should receive your order confirmation via email immediately upon purchase of your tickets via EventBrite. Be sure to confirm the accuracy of the email you provide during your transaction.

If you use the installment plan option before July 31, 2018, you will receive an e-mail confirmation with your tickets as soon as all required payments have successfully been processed.

If you purchase a paper ticket at one of our ticketing partner locations, you will not receive a ticket confirmation.

CAN I GET A REFUND?
All sales are final. We are unable to offer any ticket refunds. The event will take place rain or shine. Artists subject to change.

CAN I RESELL MY TICKETS?
Tickets cannot be resold.

I AM FROM OUT-OF-TOWN, WHERE SHOULD I STAY?
There are a range of places to stay within 10 miles of the DUSK Music Festival Grounds at Armory Park. Check out the Visit Tucson – Staying Here section of the website.

HOW DO I PLACE A GROUP ORDER?
If you’re interested in purchasing 12 or more tickets, send an email to groupsales@duskmusicfestival.com and someone from the ticketing team will contact you ASAP.

WILL I BE ABLE TO LEAVE AND RE-ENTER THE FESTIVAL?
No. We have a strict “No Re-Entry Policy. No festival attendee can leave and re-enter the festival.

WHAT TIME DO GATES OPEN?
Doors open at 1:30 PM both days. Last act ends at 11:50 PM on Saturday and 10:50PM on Sunday.

WHAT DO I NEED TO BRING TO GAIN ENTRY TO THE FESTIVAL?
All ticket purchasers will receive either a printed ticket or online digital ticket in PDF format. Your printed ticket and printed digital ticket will be required to gain entry to the festival. If you are picking up your tickets a will-call, a valid state-issued ID matching the name of person whose name is on the ticket order will be required to obtain the tickets at will call. No exceptions.

Once inside the festival grounds on the first (or only) day of your ticket, you will be required to obtain and wear a wristband identifying your purchased ticket type. Wristbands are non-removable and non-transferable and must not be tampered with in any way.

You must wear your wristband at all times at the festival. Do not cut off or remove your wristband until you leave the festival for the final time.

WHERE WILL THE BOX OFFICE AND WILL CALL BE LOCATED?
Both are located at the Southeast corner of 6th Avenue and Congress Street.

WHAT DO I DO IF I LOSE SOMETHING AT THE FESTIVAL?
If you lose something at the festival, visit Guest Services, located just inside the Main Entrance.
Lost & Found will also be open 10am-5pm, Monday, November 12, 2018 near the Main Entrance area. If you cannot make it to Lost and Found on November 12, 2018, email us at info@duskmusicfestival.com and we will do our best to reconnect you with lost items. We will hold any unclaimed Lost and Found items until 5:00 pm, Wednesday, November, 14, 2018. After that, we will donate all items.

TICKET PURCHASE AND FESTIVAL TERMS AND CONDITIONS

AGREEMENT
Any purchase or possession of tickets (including wristbands, the “Ticket(s)”) for the DUSK Music Festival (the “Festival” or “DUSK Music Festival”) constitutes the irrevocable acceptance of, and the agreement to be bound by, all of the terms and conditions contained herein, by you as either the purchaser, custodian or bearer of the Ticket(s) (hereinafter referred to as “You” or “Your”). You further acknowledge and agree that DUSK Music Festival, LLC may, from time to time, modify, add, remove, supplement, amend, update or otherwise revise any or all of the terms and conditions contained herein from time to time, without advanced, direct or individual notification to you (collectively “Revise or Revision(s)”) and which Revisions shall, at the sole and absolute option of DUSK Music Festival, relate back to the date of purchase. DUSK Music Festival, LLC shall have the right to periodically revise all or some of the terms or conditions specified herein by posting such Revisions on DUSK Music Festival’s website located at duskmusicfestival.com (the “Site”). If you do not agree to be bound by these terms and conditions, do not purchase Tickets.
REVOCABLE LICENSE.
Your Ticket shall at all times be deemed a revocable license issued by DUSK Music Festival, LLC, as the licensor hereunder or its respective designee(s) (“DUSK Music Festival,” and sometimes also referred to as, “we,” “our” or “us”) for the sole purpose of accessing the venue which the Festival is scheduled to occur (the “Venue”) and for attending the Festival (the “License”). The License may, at the sole and absolute option of DUSK Music Festival, be revoked at any time by DUSK Music Festival with or without additional notification to You, which includes denying You access to the Venue upon or due to any violation, or suspected violation of any or all of these terms and conditions or for any violation or suspected violation of any applicable laws, policies, rules or regulations, as determined by DUSK Music Festival.
LOST, STOLEN OR DESTROYED TICKETS.
DUSK Music Festival, its processors and agents assume no legal, financial or other liability whatsoever for any lost, stolen, destroyed or mislaid Tickets. Following the delivery of Your Tickets, You assume 100% risk of loss relating to the Tickets, including any risks of loss associated with lost, stolen, mislaid, or destroyed Tickets.
NO RESALE.
Tickets purchased by You are intended for personal use only. If You obtain Your Ticket(s) from any unauthorized source(s), You fully assume all risks associated with such Ticket(s), including that such Ticket(s) may have been reported lost or stolen or that such Ticket(s) may be counterfeit and in all cases, such Ticket(s) shall be voidable and dishonored by DUSK Music Festival with or without advanced notification to You. You agree that the resale, or the attempted resale by You of any Ticket at a price greater than the face value is strictly prohibited and constitutes a violation of these terms and conditions. In such cases, including any profiting by reselling, trading, or brokering Tickets purchased through the Site, DUSK Music Festival shall have the right to cancel all or part of the applicable ticket order or may, at DUSK Music Festival’s sole option, elect to put all or part of Your order and all or part of other pending orders in Your name at Will Call. If DUSK Music Festival cancels Your tickets, a refund for the face value of the tickets, minus a $25 per ticket processing fee, will be issued to the purchaser of record and no other service, processing, or shipping fees shall be refunded. DUSK Music Festival reserves the right to cancel Your order(s) without notification for violating or the suspected violation of the terms and conditions of this provision. DUSK Music Festival also reserves the right to investigate all orders suspected to be in violation of this provision and shall be the final arbiter regarding violations or potential violations hereunder.
NOT REDEEMABLE FOR CASH.
Your Ticket is not redeemable for cash.
CHANGES TO LINE-UP, DATE OR VENUE.
DUSK Music Festival, shall at any time prior to the Festival, have the right to change the Venue, Artist Lineup, Festival Times, Festival Dates or any or all other components of the Festival, at any time, with or without advance notification to You and without any compensation to You. If you do not agree with ANY OF the terms and conditions set forth in this Paragraph OR AGREEMENT, do not purchase Tickets.
NON-TRANSFERABLE.
Each ticket is good only for the event for which it is issued and is not transferable.
FESTIVAL CANCELLATION.
Upon the occurrence of a Festival cancellation by DUSK Music Festival, DUSK Music Festival shall have the option to either: (a) elect to issue a refund to the Ticket purchaser of record in an amount equivalent to the face value of Tickets only (or a pro-rata portion thereof, in the event of a partial cancellation) or (b) reschedule the Festival for a future date within the 12-month period immediately following the Festival cancellation by the DUSK Music Festival. In cases of the rescheduling the cancelled Festival for a future date, You shall not be entitled to refund. Purchasing Tickets pursuant to these terms and conditions subjects You to a high degree of risk relative to possible Festival cancellations. If you do not agree with ANY OF the terms and conditions AS set forth in this Paragraph OR AGREEMENT, or if you do not agree with, or agree to assume the allocation of risk TO YOU AS SET FORTH HEREUNDER, do not purchase Tickets.
REFUNDS DUE TO CANCELLATION BY DUSK MUSIC FESTIVAL.
In the Festival of DUSK Music Festival’s election to issue refunds under subparagraph (a) of this Paragraph 7 hereunder the following shall apply: DUSK Music Festival shall issue refunds, on a pro-rata or “per day” basis for multi-day Festivals, as applicable. For purposes of determining any pro-rata refunds due, DUSK Music Festival shall only be required to issue refunds in “whole days” and once Venue gates open, the Festival on that particular date shall be deemed to have been delivered in its entirety and not subject to refund. You shall only be entitled to refunds for those days for which You purchased Tickets and for which Venue access was never granted during the course of an entire day. Delayed gate openings shall not be subject to refunds. Under no circumstances shall You be entitled to a refund of any shipping, handling or other processing fees. Purchasing Tickets pursuant to these terms and conditions subjects You to a high degree of risk relative to possible Festival cancellations. If you do not agree with these terms and conditions set forth in this Paragraph or as otherwise set forth in this agreement, or if you do not agree with, or agree to assume the allocation of risks that are being transferred to You hereunder, do not purchase Tickets.
FORCE MAJEURE EVENTS.
Upon the occurrence of an Festival Cancellation due to reasons other than by as specified in Paragraph 7 above (“Festival Cancellation By DUSK Music Festival”), including but not limited to, events outside DUSK Music Festival’s control, acts of God, riots, wars, insurrection of military power, civil rebellion, production delays, strikes, hurricanes, tropical storms, earthquakes, floods, natural disasters or inclement weather (regardless of severity), DUSK Music Festival shall, at its sole and absolute option (a) have the right, but not the obligation, to issue You a refund (including partial refunds on terms specified or contemplated in Paragraph 8 above) or shall at its option, (b) elect to postpone the Festival or (c) cancel the Festival without further legal or financial obligation or liability to you, including the obligation to issue You a refund or to reschedule the Festival. Purchasing Tickets pursuant to these terms and conditions subjects You to a high degree of risk relative to possible Festival cancellations. If you do not agree with these terms and conditions set forth in this Paragraph or as otherwise set for in the agreement, or if you do not agree with, or agree to assume the allocation of risks that are being transferred to You hereunder, do not purchase Tickets. If DUSK Music Festival elects to issue a refund, the Ticket purchaser of record shall be refunded in an amount equivalent to the face value of Ticket(s) only. If DUSK Music Festival elects to reschedule the Festival for a future date, You may not be entitled to a refund. Under no circumstances shall You be entitled to a refund of any shipping, handling or other processing fees.
POSTPONEMENT OF FESTIVAL.
Unless otherwise specified herein, at all times prior to the Festival, DUSK Music Festival reserves all rights to cancel or postpone the Festival or to change the Venue, the artist lineup, time, the date of the Festival or other Festival-related components without any obligation by DUSK Music Festival to give You additional or prior notice or compensation.
NOTIFICATION OF FESTIVAL CANCELLATION OR POSTPONEMENT.
If the Festival is canceled or postponed, whether in whole or in part or if the Venue is closed, DUSK Music Festival shall post a notification on the Site relating to such cancellation or postponement.
ALL SALES FINAL. ALL TICKET SALES ARE FINAL, THERE SHALL BE NO TICKET REFUNDS AND/OR TICKET EXCHANGES.
This Festival is a “Rain or Shine” Festival. This Festival is “Standing Room Only.” Unless otherwise specified herein to the contrary, there shall be NO refunds or exchanges relative to Ticket purchases. If you do not agree with these terms and conditions set forth in this Paragraph or as otherwise set forth in this agreement, do not purchase Tickets.
“WILL CALL” TICKETING AND ACCEPTANCE.
Will Call Tickets are Virtual Tickets. You accept delivery of Your Will Call Ticket immediately upon Your purchase of the Will Call Ticket.
TICKET CONFIRMATIONS; PROOF OF DELIVERY.
Your Ticket order confirmation shall serve as conclusive and indisputable proof of Delivery of Your Ticket. You agree to notify DUSK Music Festival prior to the start time of the Festival if you have not received Your Ticket.
ASSUMPTION OF RISKS.
You assume any and all risks, whether expressly set forth herein, as well as, any other risks and dangers incidental or in any way relating to your presence during the Festival, including any risks that occur prior, during or after the Festival or any risks that are not foreseeable, such as, any and all risks arising from or relating to the acts or omissions of others (including Artists, Festival attendees, the Venue owners or operators and its staff, employees and agents; or the Festival organizer, its affiliates, subsidiaries, officers, directors, employees, members, partners, agents or designees).
LOST OR STOLEN PROPERTY.
Festival organizers and their respective Indemnitees (defined in paragraph 18 below) shall not be held responsible, financially or otherwise, for any personal property that is left, lost, stolen, destroyed, confiscated, damaged or misplaced anywhere in the Venue or during the Festival, regardless of fault. You assume all risks of loss associated with the loss or damage to Your personal property.
FESTIVAL HAZARDS.
You assume all risks of personal injuries relating to Your attendance at the Festival including, but not limited to hearing loss, seizures and other health conditions incidental, relating to or arising from extremely loud music and sounds; strobe, hydro, pyrotechnic, animatronic lighting and other special effects, such as flashing lights, rapidly changing or alternating images, the use of fog, haze or smoke with theatrical stage lighting, laser projections and fireworks during the Festival and whether such injuries occur subsequent to the Festival.
LOUD MUSIC AND SPECIAL EFFECTS WARNING.
All or designated areas of the Venue during the Festival may be subject to extremely loud music and sounds, as well as, strobe, hydro, pyrotechnic, animatronic, lighting and other special effects, including flashing lights, rapidly changing or alternating images, the use of fog, haze or smoke with theatrical stage lighting, laser projections and fireworks. Women who are pregnant and individuals who suffer from certain health conditions, including seizures, light sensitivity or any other health condition that could be aggravated by these special effects should consider this warning before attending the Festival, as such special effects may cause or induce seizures, diminished or hearing loss and other health conditions.
INDEMNIFICATION.
In exchange for additional consideration, the receipt and sufficiency of which is acknowledged herein by You and DUSK Music Festival, You agree to defend, covenant not to sue, indemnify, save and hold harmless and forever release, DUSK Music Festival, and all their respective subsidiaries, affiliates, officers, directors, principals, members, employees, authorized agents, predecessors, assigns, successors, licensees and designees (collectively the “Indemnitees”) from any and all injuries (whether personal injuries, property damage or otherwise), demands, suits, and/or claims relating in any way to the Festival, to the maximum extent permitted by applicable law.
RIGHT TO RECORD AND EXPLOIT YOUR IMAGE.
In exchange for additional consideration, the receipt and sufficiency of which is acknowledged herein by You and DUSK Music Festival, DUSK Music Festival shall have the right to publish, print, display or otherwise publicly use for purposes of trade or for any commercial or advertising purpose the name, image, portrait, photograph, voice or other likenesses of You without Your additional express written or oral consent. DUSK Music Festival shall also have the right, but not the obligation, to use Your name, image, portrait, voice, photograph, or other likeness in connection with the resale or other distribution of literary, musical, or artistic productions or other articles of merchandise or property without Your additional consent in connection with any sale or distribution thereof. You further acknowledge and agree that DUSK Music Festival shall be the sole and exclusive owner of any work containing Your image. In exchange for additional consideration, the receipt and sufficiency of which is acknowledged by You and DUSK Music Festival, DUSK Music Festival shall also have the right to record, utilize, publish, print, display, exploit and publicly use Your name, image, likeness and voice in medium, whether not existing or hereinafter created, including via any broadcast, re-broadcast, live stream, recording or other reproduction of Your image at or about the Festival, and whether in or out of context.
NO ILLICIT DRUGS; NO WEAPONS.
DUSK Music Festival and the Venue maintains a zero-tolerance policy regarding the illegal or illicit drug use at the Venue or otherwise during the Festival. You knowingly, intelligently and voluntarily consent to be searched by DUSK Music Festival for the presence of illegal or illicit drugs, weapons and/or other prohibited items prior to or during Your presence at the Festival or Venue and agree that the discovery of any prohibited items shall constitute a violation of DUSK Music Festival’s anti-drug policies and shall correspondingly give DUSK Music Festival the right to immediately revoke Your License to access the Venue, to attend the Festival and to deny You any future admission to the Festival or Venue without any legal or financial liability to You. In exchange for additional consideration, the receipt and sufficiency of which is acknowledged by You and DUSK Music Festival, You correspondingly agree to defend, covenant not to sue, indemnify, save and hold harmless and forever release, Indemnitees for any losses, whether personal injury or property damage, resulting from or relating to Your illicit drug use, Your use of weapons or anything in violation of these terms and conditions.
ASSIGNMENT.
DUSK Music Festival shall, at all times, have the right to assign or delegate any or all of its rights, title, and interests or duties hereunder without notification to, or consent by, You.
INTEGRATION CLAUSE.
You agree that the terms and conditions contained herein, and as amended from time to time by DUSK Music Festival, represent the entire agreement between You and the DUSK Music Festival with respect to its subject matter hereof, and shall supersede and replace all prior contemporaneous understandings, communications, and agreements, written or oral, regarding such subject matter.
ARBITRATION OF DISPUTES.
Notwithstanding anything contained herein to the contrary, You agree that any disputes arising from or relating to Your purchase of Tickets hereunder or any related transaction relating to the use of the Site or its services or any relationship or dispute between You and DUSK Music Festival or You and any company or person employed by or which is affiliated with either DUSK Music Festival, this Agreement and/or any policies or practices of any of the above mentioned companies or persons (a “Dispute”) shall only be resolved subject to FINAL AND BINDING ARBITRATION as set forth in this section, and may only be resolved through an individual arbitration governed by the Federal Arbitration Act or by the applicable sections of California law to the maximum extent permitted by applicable law. THE PARTIES TO THIS AGREEMENT GIVE UP THEIR RESPECTIVE RIGHTS TO GO TO COURT in connection with any Dispute and that such rights will be determined by a NEUTRAL ARBITRATOR, NOT A JUDGE OR JURY. NO PARTY TO WHICH THIS AGREEMENT APPLIES SHALL BRING OR PARTICIPATE IN ANY CLASS ACTION OR OTHER CLASS PROCEEDING IN CONNECTION WITH ANY DISPUTE. No party bound by this Agreement agrees to class arbitration or any other arbitration proceedings where a person brings a Dispute as a representative of other persons. The parties shall participate in non-binding mediation before commencing any arbitration (or taking any other action). If the parties are unable to resolve a Dispute by informal means, the arbitration of Disputes will be administered by the American Arbitration Association (AAA) in accordance with Commercial Arbitration Rules, and if deemed appropriate by the arbitrator, the Supplementary Procedures for Consumer-Related Disputes, to be held in Tucson, AZ. Any proceeding to enforce this arbitration agreement must be brought in the state or federal courts located in the City of Tucson and County Pima, California, to the exclusion of all other forums. This Agreement shall be governed and construed in accordance with the laws of the State of Arizona, notwithstanding any contrary choice-of-law principles, and all claims relating to or arising out of this Agreement, or the breach thereof, whether sounding in contract, tort or otherwise.
CHARGEBACK DISPUTES.
In light of Your agreement to all the terms and conditions contained herein, including that “there shall be NO refunds or exchanges relative to Ticket purchases” as set forth in Paragraph 11, You further agree, in conformity therewith that, in no event shall you commence a chargeback dispute with Your credit or debit card relative to the Tickets or services purchased hereunder or regarding any amounts forfeited hereunder any or similar charge reversal. You further agree that DUSK Music Festival shall not have a legal obligation to mitigate any of its potential or actual losses sustained hereunder.
FOREIGN CURRENCY REFUNDS.
DUSK Music Festival shall not be responsible for any exchange rate losses incurred during the order or refund process. DUSK Music Festival shall not be obligated to issue refunds to Ticket purchasers who have mistakenly purchased tickets in a currency other than the currency intended.
MISCELLANEOUS.
By making a purchase of Ticket(s), You acknowledge and agree that You are at least 13 years of age. You cannot share or duplicate tickets. Tickets shall not be used for advertising, promotion (including contests and sweepstakes) or other commercial purposes without the expressed written consent of DUSK Music Festival.
REVISION DATE.
This Agreement was last revised on June 3, 2018.

PARKING & TRANSPORTATION

There is no official parking for the DUSK Music Festival in downtown Tucson. Limited valet parking will be available to valid PLATINUM ticket holders, who will be contacted the week prior to the festival with parking instructions. We HIGHLY recommend ride share, taxis and public transportation (Sunlink Street Car, SunTran bus lines) to downtown Tucson. Our partner Lyft has created an official drop-off and pickup zone near the entrance to Armory Park.

SAFETY & SECURITY

COME PREPARED & LOOK OUT FOR EACH OTHER.

  • Keep an eye out – if someone around you looks like they need help, check in with them. If someone is getting out of hand, alert the nearest staff member and become the hero of the festival. Keep track of all your belongings.
  • Be considerate – this is a shared space and we want everyone to enjoy themselves. Keep the vibes chill and your hands to yourself.
  • Hold on to your buddy – Make the area just inside the main entry gate the designated meeting point for lost or separated people. If one of your friends is in trouble, please alert festival staff – they will assist you, no questions asked.
  • Have Emergency Contact Info on your person and your phone lock screen in case emergency personnel need to know
  • Remember to stay hydrated (visit our Water Stations for free, cool, filtered water) and eat regularly at the various food vendors we have at the festival
  • Protect yourself from the sun – take breaks and find some shade. Sunscreen lotion, hats, and sunglasses are key.
  • Bring hearing protection – DUSK gets get loud.
  • Dress for the weather – we’re constantly monitoring the weather. Keep an eye on the forecast before heading to Armory Park so you can dress accordingly. And be prepared for anything and while the days will likely be beautiful, the temperatures can drop after DUSK.

SECURITY MEASURES.
For the safety of everyone entering the festival, all fans are subject to a full and complete airport-style search prior to entry. This may include a full body pat-down screening before entry. If you would like to be screened by security personnel of your same gender, please let security personnel know prior to the search process. Screening of children will always take place with the consent of a parent or guardian.
Please review the Allowed & Prohibited Items list for a stress-free entry process, and email info@duskmusicfestival.com if you have any questions. Security will confiscate items if they are illegal, and will hold any items until the festival is over. If you’re bringing prescription medication, make sure the name on the label matches the name on your ID, and only bring enough to get you through each day of the festival. All bags will be searched before entry.
REMEMBER: You’re the eyes and ears of the festival. If you see something suspicious, say something.

ADA AND ACCESSIBILITY INFO

Before The Festival: If you have questions about our Accessibility Program or requests for accommodation, email access@duskmusicfestival.com upon ticket purchase and before October 15, 2018 when possible. Include your cell phone number. We are happy to hear from you after that but last minute requests for accommodation may be difficult to fulfill.
AT THE FESTIVAL.
Stop by our  Info Booth, which is located near the main entrance. At this booth:
• Get assistance and information about the Accessibility Program
• People with mobility disabilities may check out an access wristband for permission to use the raised viewing platforms, recharge wheelchairs and scooters, learn where to meet for assistance with exiting.
TRANSPORTATION.
Parking is not provided. Transportation options are listed below.
DESCRIPTION OF THE SITE.
DUSK Music Festival is held in a somewhat hilly park with some paved pathways, and much traveling to be done over mowed grass. The site has potential to become muddy in heavy rain. Some hills are a bit steep so some persons may want to bring power chairs or scooters or someone to help push if that is needed. Others will be able to manage with a manual wheelchair if they are feeling strong. The length of the festival is about a third of a mile and about half of that in width.
MOBILITY DEVICES.
Mobility devices such as manual and motorized wheelchairs, three and four-wheeled scooters, walkers, crutches, braces and canes, are welcome at this event. Other mobility devices need to be pre-approved by DUSK Music Festival to make sure they are safe to use in this situation. Contact access@duskmusicfestival.com with the make and model of your device and a link to the manufacturer’s website. When possible, send your request by October 15. We may need time to research the device.
Because of the distances that need to be covered, some people who do not always use mobility devices such as wheelchairs or scooters may wish to bring one. They are typically available to rent from your local medical supply house, or ask your search engine “rent wheelchair/scooter near me.” Explain that you will be operating the chair on grass so larger, fatter tires are best. You may want to get a chair with large wheels that you can operate yourself, as well as handles in the back in case you need assistance.
ENTRANCE.
As you approach the East Entrance, use the right lane with the wheelchair symbol. Once inside you will be right by the  Info Booth.
ACCESSIBLE PORTABLE TOILETS.
Are available at the ends of each row of restrooms throughout the festival grounds and near to most accessible viewing platforms.
MEDICAL.
Bring your medication in a prescription bottle with your name on the label. Be prepared to present state-issued photo ID to match. Do not bring more meds than you need for the day. Do not mix types of medication in one bottle. Vitamins are not allowed. Syringes must be accompanied by prescription medication. Tip: Ask your pharmacist for small travel-sized prescription bottles. You may bring a small, soft-sided cooler if you need to keep meds cool. Ask at the ADA Access Info Booth where to replenish your ice.
SERVICE ANIMALS ARE WELCOME, PETS ARE NOT.
Persons with disabilities and their service dogs or miniature horses that are individually trained to do work or perform tasks for those persons with disabilities are welcome at the DUSK Music Festival, as are service animals in training accompanied by a documented trainer from a formal training program. Other types of animals and pets are not allowed.
A service animal must be trained and if it does not adhere to the following conditions the handler will have to remove the animal from the site. The handler may return without the animal. The animal must:
• be housebroken
• be under the control of its handler at all times
• not threaten the health or safety of any person or animal
Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal. If a service animal is injured the result may be fines and/or imprisonment.
Anyone who has questions or needs regarding their service animal may write to accessibility@duskmusicfestival.com or stop by the ADA Access Info Booth during the festival.
ADDITIONAL ACCOMMODATIONS.
Nursing or pumping moms are welcome to come by the Info Booth. We have a bit of privacy (you may also want to bring a cover-up), power, and a folding chair to offer.

GET INVOLVED!

DUSK Music Festival can only go as far as the Tucson and Southern Arizona community can take it. This requires the backing of invested individuals, businesses, non-profits, the and the media who believe in what we’re doing and why! To that end, we want and need you to get involved! Check out the opportunities for you to become an integral part of the #DUSKFam. Every little bit helps!


VOLUNTEER

Each year, over 10,000 people will descend on Armory Park in Tucson to enjoy 2 days of music, food art and more. It doesn’t happen though, without the help of our amazing volunteers.

What do DUSK Volunteers do?
Just about everything! They work all over the festival both days to support the festival staff and attendees and ensure that everyone has an incredible, fun, and safe experience at DUSK. As a volunteer, you could be doing anything from helping partners and vendors set up, to keeping an eye on various entry points, to greeting everyone as they come and go throughout Armory Park. A lot of it is what your interests are and what you want to make of it.

What do I get if I volunteer at DUSK?
All volunteers will receive free admission to DUSK and you can enjoy the festival whenever you’re not working. You’ll also get the official Volunteer T-shirt and other festival swag. More importantly, though, you’ll get the sense of being a part of something special and unique — the experience of working at a major music festival, and playing an important role part in everyone’s experience! Not to mention, you’ll make memories and friendships that will last a lifetime.

If you’re interested in joining the #DUSKFam this November, we’d love your help! Email us at volunteers@duskmusicfestival.com to receive a Volunteer Application.


VENDORS

In addition to the incredible lineup of national and local musicians, artists and chefs, there will be a variety of unique and interesting goods for sale in the DUSK Vendor Garden. If you’re looking to:

  1. Put your brand, products and services in front thousands of music lovers
  2. Significantly increase the number of prospects in your email, direct mail or social media marketing channels, and/or
  3. Create relationships with customers for life

Then set up shop in the DUSK Music Festival Vendor Garden. Table vendor fees start at $500 with 10×10 spaces starting at $1,000.

Click below to get started!

 


PRESS / MEDIA / PHOTOGRAPHY

Complimentary press and photography passes are limited and submitting an application does not guarantee your entrance to the festival. Please note, accommodations are not included with press or photography passes and video opportunities may be limited.

Click below to fill out an application form if you are interested in obtaining press or photography credentials for DUSK Music Festival.


STILL HAVE QUESTIONS?

Email us at: info@duskmusicfestival.com